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Soumya
Srivastava

I love to talk about the intersection of
brands, operations, and human behavior.

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Strategy meets storytelling.
Operations meets empathy.

From running luxury hotel operations at 21 to leading cross-functional teams across strategy, marketing, and process transformation… I've always gravitated toward roles where execution meets big-picture thinking.

By the numbers

Impact at a Glance

90+
Team members led across Front Office & Housekeeping at ITC
1.8M
Impressions generated across marketing campaigns at WUA
150+hrs
Pro-bono teaching for underprivileged children

Career

Professional Journey

Soumya at work
Three years of leadership.
Thousands of guests.
One constant... curiosity.

From luxury hospitality to brand strategy — shaped by curiosity, leadership, and a fascination with how organisations really work.

Jun 2025 - Dec 2025
Marketing & Campaign Management
WUA Enterprises Pvt. Ltd.

Driving multi-channel marketing strategy for a key clothing brand, leading a 15-member creative team. Built the brand voice from scratch, generated over 1.8 million impressions, and cut content turnaround time by 25%.

Apr 2025 - Jun 2025
Operations & Strategy Intern
The Shri Ram Academy

Managed two high-priority projects under the VP of Operations. Re-engineered SAP S/4HANA procurement workflow, cutting cycle time by 28%. Identified ₹9 lakh in potential annual savings through a Microsoft 365 audit.

Mar 2023 – Jun 2024
Rooms Division Manager
ITC Rajputana, ITC Hotels

Directed a 90-member team across Front Office and Housekeeping. Full ownership of guest experience; operational excellence earned the 'ACE' Award.

Aug 2021 – Feb 2023
Management Trainee
ITC Hotels — Grand Central & Kohenur

Immersive rotations across flagship luxury properties. Contributed to pre-opening teams for four new hotels, building operational frameworks and new training modules.

Writing

Latest Articles

Soumya writing
Thoughts on brands,
strategy & people.

Published on Medium — exploring the human side of business, one story at a time.

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Get in touch

Let's Talk

Open to opportunities, collaborations, or just a great conversation about brands, strategy, or anything in between.